Support

Changelly provides two options for support. Please choose your support line and inform us at [email protected]:

— You just redirect users to our support line;

— You provide the first line support from your side and send your tickets directly to our dedicated email address. These tickets are forwarded strictly to our second level support team. It will be assigned the highest priority. Please don't make our email public.

Inform us in case the dedicated support line is needed. Feel free to request it at [email protected].

Also, send us a link to your service, confirm that you are ready to provide support from your side and you won’t share this email with your clients.

The support line option is provided at the discretion of the Changelly development team.